Shipping & Delivery Policy
Effective Date: August 2, 2026
At Roycely, we primarily provide digital services and digital products. As our offerings are delivered electronically, no physical products are shipped.
This Shipping & Delivery Policy explains how and when our products and services are delivered after a successful purchase made through https://roycely.com.
By purchasing from our Website, you acknowledge that you have read and agreed to this policy.
1. About Us
Legal Business Name: Royce Enterprises
Brand Name: Roycely
Website: https://roycely.com
Email: hello@roycely.com
Phone: +91 9230380488
Registered Address:
41/6 G Road,
Howrah, West Bengal 711108,
India
2. Digital Nature of Our Products & Services
Roycely offers digital products and professional digital services, including but not limited to:
Website Design
Landing Page Design
Funnel Design & Development
Conversion Optimization
UI/UX Design
Branding & Creative Services
Consulting
Digital Templates
Downloadable Resources
Other digital products and services available on our Website
As these offerings are digital, no physical shipping is involved.
3. Delivery of Digital Products
Digital products are typically delivered electronically after successful payment.
Depending on the product, delivery may be made through one or more of the following methods:
Secure download link
Email
Customer dashboard or account
Shared cloud storage link
Other electronic delivery methods specified on the product page
Most digital products are delivered immediately after payment confirmation. In certain cases, delivery may take up to 24 hours, depending on payment verification or technical processing.
4. Delivery of Services
For service-based projects, delivery timelines vary depending on the nature, scope, and complexity of the project.
Typical services include:
Website Design
Landing Pages
Sales Funnels
Conversion Optimization
Branding
UI/UX Design
Consulting
Estimated timelines are communicated during the proposal, quotation, or onboarding process.
Project timelines begin after:
payment requirements have been fulfilled,
all required project information has been received,
necessary assets have been provided,
and project commencement has been confirmed.
5. Factors That May Affect Delivery
Delivery timelines may be extended due to circumstances including, but not limited to:
Delayed client feedback or approvals
Incomplete project requirements
Late submission of content or assets
Additional revision requests
Scope changes
Third-party service delays
Technical issues beyond our reasonable control
Where practical, clients will be informed of significant timeline changes.
6. Delivery Confirmation
A project or digital product is considered delivered when it has been:
Shared via email,
Made available through a download link,
Uploaded to the agreed platform,
Shared through cloud storage,
Published to the agreed environment,
Or otherwise made electronically accessible to the client.
7. Failed or Delayed Delivery
If you do not receive your purchased digital product within the expected delivery period, or if you experience any issues accessing your files, please contact us.
We will make reasonable efforts to investigate the issue and provide access as soon as reasonably possible.
8. Client Responsibilities
To help ensure timely delivery, clients are responsible for:
Providing accurate contact information.
Supplying all required content, assets, and credentials.
Responding to approval requests in a timely manner.
Reviewing deliverables within a reasonable timeframe.
Maintaining access to the email address used during purchase.
Delays caused by incomplete information or lack of communication from the client may affect delivery timelines.
9. International Delivery
As all products and services are delivered digitally, Roycely can generally serve clients worldwide, subject to applicable laws, payment verification requirements, and service availability.
Delivery times may vary depending on time zones, communication, and project complexity.
10. Force Majeure
Roycely shall not be responsible for delays resulting from events beyond our reasonable control, including but not limited to:
Natural disasters
Government restrictions
Internet or telecommunications outages
Cybersecurity incidents
Payment gateway disruptions
Hosting provider outages
Other unforeseen circumstances affecting operations
11. Policy Updates
Roycely reserves the right to update this Shipping & Delivery Policy at any time.
Any changes will be published on this page together with the revised Effective Date.
12. Contact Us
If you have any questions regarding this Shipping & Delivery Policy or require assistance with your order, please contact us.
Royce Enterprises (Roycely)
Website: https://roycely.com
Email: hello@roycely.com
Phone: +91 9230380488
Address: 41/6 G Road, Howrah, West Bengal 711108, India