Privacy Policy

Effective Date: July 31, 2026

Roycely (“Roycely“, “we“, “our“, or “us“) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit https://roycely.com (the “Website“), purchase our products or services, or otherwise interact with us.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.


1. About Us

Legal Business Name: Royce Enterprises

Brand Name: Roycely

Website: https://roycely.com

Email: hello@roycely.com

Phone: +91 9230380488

Registered Address:
41/6 G Road,
Howrah, West Bengal 711108,
India


2. Information We Collect

Depending on how you interact with our Website, we may collect the following categories of information.

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Company or business name

  • Billing information

  • Country and state

  • Any information you voluntarily provide through forms, emails, consultations, or customer support.

Transaction Information

When you purchase our products or services, we may collect:

  • Order details

  • Product or service purchased

  • Payment status

  • Invoice information

  • Transaction reference IDs

Important: We do not store your debit card, credit card, UPI PIN, CVV, banking credentials, or other sensitive payment information. Payments are securely processed by authorized third-party payment gateways.

Technical Information

We may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language preference

  • Time zone

  • Referral source

  • Pages visited

  • Date and time of access

  • Clickstream data

Cookies and Similar Technologies

We use cookies and similar technologies to improve user experience, analyze Website performance, remember user preferences, and support marketing activities.


3. How We Use Your Information

We use your information only for legitimate business purposes, including to:

  • Deliver purchased products and services

  • Process payments

  • Verify transactions

  • Respond to inquiries and support requests

  • Schedule consultations or meetings

  • Provide customer service

  • Improve our Website and user experience

  • Maintain security and prevent fraud

  • Send invoices and transaction confirmations

  • Send important service-related communications

  • Comply with legal and regulatory obligations

  • Analyze Website performance and user behavior

  • Improve our products, services, and content

Where permitted by law, and only with your consent where required, we may also send updates about new products, services, offers, or educational content. You may opt out of marketing communications at any time.


4. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Protection against fraud and abuse

  • Our legitimate business interests, provided such interests do not override your privacy rights


5. Payment Processing

Payments made through our Website are processed by secure third-party payment service providers.

These providers may collect information necessary to complete transactions, including payment and identity verification information, in accordance with their own privacy policies and applicable regulations.

Roycely does not receive or store complete payment card details or confidential banking credentials.


6. Third-Party Services

To operate our business, we may use trusted third-party service providers, including but not limited to:

  • Payment gateways

  • Website hosting providers

  • Analytics platforms

  • Email service providers

  • CRM and customer support platforms

  • Marketing automation tools

  • Scheduling software

  • Cloud storage services

These providers receive only the information necessary to perform their services and are expected to protect your information in accordance with applicable privacy standards.


7. Analytics & Tracking Technologies

We may use analytics and tracking technologies to better understand Website usage and improve our services.

These technologies may include:

  • Google Analytics

  • Meta Pixel

  • Google Tag Manager

  • Conversion tracking tools

  • Session analytics tools

  • Advertising measurement platforms

These tools may collect anonymous or pseudonymous information regarding your interactions with our Website.

You can control certain tracking technologies through your browser settings or applicable consent preferences.


8. Cookies

Cookies are small text files stored on your device that help us improve your browsing experience.

We may use cookies for purposes such as:

  • Website functionality

  • Security

  • Performance monitoring

  • Analytics

  • Remembering user preferences

  • Marketing and advertising optimization

You may disable cookies through your browser settings. However, certain Website features may not function properly if cookies are disabled.


9. Information Sharing

We do not sell, rent, or trade your personal information.

We may disclose your information only when necessary:

  • To payment processors

  • To technology and hosting providers

  • To professional advisors (such as accountants or legal advisors)

  • To government authorities when legally required

  • During business restructuring, mergers, or acquisitions

  • To prevent fraud, abuse, or unlawful activity

Any disclosure will be limited to what is reasonably necessary.


10. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

These measures may include:

  • Secure website encryption (HTTPS/SSL)

  • Restricted administrative access

  • Password-protected systems

  • Regular software updates

  • Secure hosting infrastructure

  • Access controls where appropriate

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.


11. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our products and services

  • Fulfill contractual obligations

  • Maintain business records

  • Resolve disputes

  • Prevent fraud

  • Comply with applicable legal, tax, and regulatory requirements

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.


12. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent where processing is based on consent

  • Request restriction of processing

  • Object to certain types of processing

  • Request a copy of your personal information where legally applicable

To exercise any of these rights, please contact us using the details provided below.


13. Children’s Privacy

Our Website, products, and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.


14. International Visitors

If you access our Website from outside India, you acknowledge that your information may be transferred to and processed in India or other jurisdictions where our service providers operate.

We take reasonable steps to ensure that such processing is conducted in accordance with applicable privacy laws.


15. External Links

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.


16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, technologies, or services.

Any updates will be published on this page together with the revised Effective Date.

Your continued use of the Website after changes become effective constitutes your acceptance of the updated Privacy Policy.


17. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please get in touch with us.

Royce Enterprises (Roycely)

Website: https://roycely.com

Email: hello@roycely.com

Phone: +91 9230380488

Address: 41/6 G Road, Howrah, West Bengal 711108, India